Kathy
The problem is that the key on the bottom of your laptop belongs to the laptop. For
Word you will need the Office key which is on the case that the cd\dvd version of
Office came with.
Besides you are answering to an almost 2 year old post
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Peter
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Post by Kathy RyanI found the product key on the bottom of my laptop. I have had this laptop for over
3 years and every time I type the # in it says it is invalid. I am now determined
to be able to use Microsoft Word. What is the problem?