Discussion:
error 1913 cannot update windows/win.ini
(too old to reply)
ImTinkerbell
2008-09-22 01:12:27 UTC
Permalink
I am attempting to install Office 2007 Professional. I continually get the
error message: Error 1913: Setup cannot update file C:/windows/win.ini.
Verify that the file exists in your system and that you have sufficient
permissions to update it.

I have tried all recommended advice that I found online:
1) I am logged in as system admin
2) The win.ini file DOES exist, and does not exceed 64kb
3) The "read only" box IS not checked
4) I have tried renaming win.ini to win.old, rebooted, attempted to install
software (same error), renamed file back, rebooted.

Microsoft indicates that I should be able to contact them for support, but
are asking that I provide the product code. However, I cannot obtain the
product code as it is NOT yet installed on my computer... which is the
problem to begin with.

Has ANYONE else had this difficulty? It does not allow me to uninstall
previous versions of office without giving be the same error 1913 win.ini
issue.

I am getting desperate and really frustrated. Does anyone have any ideas,
suggestions, experience with this same issue?

I really would appreciate any help!

Thank you!
Dinesh Lal
2010-09-21 18:29:53 UTC
Permalink
We need to check weather the computer is on a domain or a network.If so make it to a standalone computer,Disable the thirdparty programs and we will be able to install office without any difficulty.
Post by ImTinkerbell
I am attempting to install Office 2007 Professional. I continually get the
error message: Error 1913: Setup cannot update file C:/windows/win.ini.
Verify that the file exists in your system and that you have sufficient
permissions to update it.
1) I am logged in as system admin
2) The win.ini file DOES exist, and does not exceed 64kb
3) The "read only" box IS not checked
4) I have tried renaming win.ini to win.old, rebooted, attempted to install
software (same error), renamed file back, rebooted.
Microsoft indicates that I should be able to contact them for support, but
are asking that I provide the product code. However, I cannot obtain the
product code as it is NOT yet installed on my computer... which is the
problem to begin with.
Has ANYONE else had this difficulty? It does not allow me to uninstall
previous versions of office without giving be the same error 1913 win.ini
issue.
I am getting desperate and really frustrated. Does anyone have any ideas,
suggestions, experience with this same issue?
I really would appreciate any help!
Thank you!
I had the same problem and i solved it by uninstalling Mcaffe antivirus.
Try disabling your AV software and give it a go.
Renaming win.ini
Deleting win.ini
Checked permission settings
Updated entire machine softwares
bla bla bla...nothing worked.
The problem was the AntiVirus.
Submitted via EggHeadCafe - Software Developer Portal of Choice
ObjectDumper LINQ To Export Collection Via .NET Reflection
http://www.eggheadcafe.com/tutorials/aspnet/21737599-5a63-4672-a32c-a36cca282a3f/objectdumper-linq-to-export-collection-via-net-reflection.aspx
Hugh Jorgan
2010-09-21 19:21:29 UTC
Permalink
Deadhead EggHead HoopleHead Alert: replying to a post from 2008 and changing
the subject.
Post by Dinesh Lal
We need to check weather the computer is on a domain or a network.If so
make it to a standalone computer,Disable the thirdparty programs and we
will be able to install office without any difficulty.
Post by ImTinkerbell
I am attempting to install Office 2007 Professional. I continually get the
error message: Error 1913: Setup cannot update file C:/windows/win.ini.
Verify that the file exists in your system and that you have sufficient
permissions to update it.
1) I am logged in as system admin
2) The win.ini file DOES exist, and does not exceed 64kb
3) The "read only" box IS not checked
4) I have tried renaming win.ini to win.old, rebooted, attempted to install
software (same error), renamed file back, rebooted.
Microsoft indicates that I should be able to contact them for support, but
are asking that I provide the product code. However, I cannot obtain the
product code as it is NOT yet installed on my computer... which is the
problem to begin with.
Has ANYONE else had this difficulty? It does not allow me to uninstall
previous versions of office without giving be the same error 1913 win.ini
issue.
I am getting desperate and really frustrated. Does anyone have any ideas,
suggestions, experience with this same issue?
I really would appreciate any help!
Thank you!
I had the same problem and i solved it by uninstalling Mcaffe antivirus.
Try disabling your AV software and give it a go.
Renaming win.ini
Deleting win.ini
Checked permission settings
Updated entire machine softwares
bla bla bla...nothing worked.
The problem was the AntiVirus.
Submitted via EggHeadCafe - Software Developer Portal of Choice
ObjectDumper LINQ To Export Collection Via .NET Reflection
http://www.eggheadcafe.com/tutorials/aspnet/21737599-5a63-4672-a32c-a36cca282a3f/objectdumper-linq-to-export-collection-via-net-reflection.aspx
Rafael Ruales
2010-09-28 16:41:33 UTC
Permalink
Absolutely the AV software,
I had to disable trend micro (right click on the icon and say unloa
client) for it to let me uninstall office

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