Activation problem

[David Hare-Scott]

I bought a copy of Office 2010 on line and downloaded it, the vendor
supplied the product activation key by email. After installation I tried
on-line activation but it failed with an error "This product cannot be
activated as the product key is not valid" I complained to the vendor who
sent me another key. I cannot find any part of the activation process where
I have the chance to enter the new key. How do I replace the old key with
the new one?

David

[Peter Foldes]

Which version of Office 2010 did you purchase and can you post the name of the
vendor and the price you paid. Answer to your question depends on the latter. Also
is there a hologram on the front of the CD???
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
This posting is provided "AS IS" with no warranties, and confers no rights.
http://www.microsoft.com/protect

I bought a copy of Office 2010 on line and downloaded it, the vendor supplied the
product activation key by email. After installation I tried on-line activation but
it failed with an error "This product cannot be activated as the product key is not
valid" I complained to the vendor who sent me another key. I cannot find any part
of the activation process where I have the chance to enter the new key. How do I
replace the old key with the new one?
David

[Ammammata]

Il giorno Sat 14 Apr 2012 02:30:04p, *Peter Foldes* inviava su

Post by Peter Foldes
Also
is there a hologram on the front of the CD???

he said: "I bought a copy of Office 2010 on line and downloaded it"