Kenneth Litwak
2016-04-30 20:52:55 UTC
I run Office 2003 on Windows XP SP2. About two months ago, I started having a problem. If I try to save a new file, the program cashes, PowerPoint and Excel If I try to update an existing file, the program crashes. I seem able to read files in Word that I have already created and if the file is in RTF, I seem able to make and save changes. If the file was created by one of my online students and then sent to me via Moodle, it can usually be opened and changed. But if I tried to create it on this computer, forget it.I uninstalled and reinstalled and tried to update to SP3 (I don't know if that worked or not). I never get any error messages. Malware Bytes has not found anything amiss. Any suggestions on how to troubleshoot this problem? Thanks.